Frequently Asked Questions

Everything you need to know about CardSense Pro.

Getting Started

How do I add cards to my portfolio?
You can add cards by searching our database (which includes all Pokemon TCG sets), manually entering card details, or importing from a CSV file. The search feature lets you find cards by name, set, or card number.
Where do the card prices come from?
All prices come directly from Cardmarket, the largest European trading card marketplace. We update prices regularly to ensure accuracy. For graded cards, we pull real PSA, CGC, and BGS sale prices.
Is CardSense Pro free to use?
Yes! You can track up to 100 cards completely free. For unlimited cards and premium features like the Grading Calculator and Price Alerts, you can upgrade to Elite for €5.99/month.
Can I import my existing collection?
Yes, you can import cards via CSV file. We support common formats and can help you migrate from other tracking tools. Contact us if you need help with a specific format.

Pricing & Billing

What's included in the Free plan?
The Free plan includes tracking for up to 100 cards, automatic Cardmarket price updates, binders organization, basic price history (7 days), and community support.
What do I get with Elite?
Elite unlocks unlimited cards, the Grading ROI Calculator with real PSA/CGC/BGS prices, Price Alerts & Signals, 90-day price history, set completion tracking, CSV export, and priority support.
Can I cancel my subscription anytime?
Yes, you can cancel your Elite subscription at any time. You'll continue to have access until the end of your billing period.
Is there a yearly plan?
Yes! You can save €22 per year by choosing annual billing at €49.99/year instead of monthly.

Grading Calculator

How does the Grading Calculator work?
The calculator uses real graded card prices from Cardmarket to estimate your expected return on investment. It factors in the current raw card value, graded values for PSA/CGC/BGS, grading costs, and the probability of achieving each grade based on your card's condition.
Where do the graded prices come from?
We pull actual sale prices for graded cards directly from Cardmarket's API. This includes PSA 10/9/8, CGC 10/9.5/9, and BGS 10/9.5/9 prices when available.
What if there's no graded price data for my card?
For cards without recent graded sales, we use estimated multipliers based on card type (vintage, chase, modern). The calculator clearly indicates when it's using estimates vs. real market data.
Is the Grading Calculator included in Free?
The basic calculator is available to all users, but real graded prices from Cardmarket are an Elite feature.

Portfolio Features

How often are prices updated?
Prices are updated multiple times per day from Cardmarket. When you view a card's details, you'll see the most recent price available.
Can I track cards from all Pokemon TCG sets?
Yes! Our database includes all Pokemon TCG sets from Base Set to the latest releases. We add new sets as soon as they're released.
What conditions can I track?
You can track cards in any condition: Mint, Near Mint, Excellent, Good, Light Played, and Played. This affects both the displayed value and grading probability estimates.
Can I organize cards into different collections?
Yes, you can create Binders to organize your cards. Many users create separate binders for investments, personal collection, trade stock, etc.

Technical

Does CardSense Pro work on mobile?
Yes! CardSense Pro is fully responsive and works great on mobile devices. You can access all features from your phone's browser.
Is my data secure?
Absolutely. We use industry-standard encryption for all data transmission and storage. Your portfolio data is private and never shared with third parties.
Can I export my portfolio data?
Elite users can export their full portfolio to CSV for backup or analysis in spreadsheets.

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